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This is a Technical Support Advisor role, with a twist! Ideal for curious individuals who love to learn! In the first 60 days, you will work as a Billing Support Advisor — where you help others solve their account and billing issues — after days you will be upskilled as a Technical Support Advisor!
Twice the learning and training opportunities, twice the exposure resulting in accelerated exposure and growth. We are actively seeking full-time agents to work from home and deliver excellent billing and technical customer service on behalf of our client - a world leader in technology and innovation. As a Billing and Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their account and billing issues and thereafter any technical issues with their devices.
We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will be there to help customers with their billing and account issues, but after days you will also provide technical support.
You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.
There will be quarterly opportunities to receive new shifts based on customer needs or more frequently if needed.
It will take less than 25 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information 2 minutes Answer prescreen questions to be sure you meet the minimum requirements for the role 3 minutes Complete a typing test 2 minutes Complete a Call Center assessment 15 minutes For the typing test and assessment, you will need to have access to a computer with a keyboard.
If you do not have access to one at this moment, please complete the other steps and then find a local public computer to complete step 3. Once you have access to a computer, you can login to your account and complete the application process. If you do not complete all the steps, we will send you an email reminder.
If you don't hear from us please check your spam folder for messages from the recruiting team. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.
For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. At Conduent, we value the health and safety of our associates, their families and our community.
View More. Click the checkbox next to the jobs that you are interested in. Apply for this job and sign up for alerts. Employees: Get a Salary Increase. Senior Manager, Infrastructure Systems. Atlanta, GA Full Time. In this role, you will be there to help customers with their billing and account issues, but after days you will also provide technical support. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.
To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. There will be quarterly opportunities to receive new shifts based on customer needs or more frequently if needed.
It will take less than 25 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information 2 minutes Answer prescreen questions to be sure you meet the minimum requirements for the role 3 minutes Complete a typing test 2 minutes Complete a Call Center assessment 15 minutes For the typing test and assessment, you will need to have access to a computer with a keyboard.
If you do not have access to one at this moment, please complete the other steps and then find a local public computer to complete step 3. Once you have access to a computer, you can login to your account and complete the application process. If you do not complete all the steps, we will send you an email reminder. If you don't hear from us please check your spam folder for messages from the recruiting team.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
At Conduent, we value the health and safety of our associates, their families and our community. View More. Click the checkbox next to the jobs that you are interested in.
Apply for this job and sign up for alerts. Employees: Get a Salary Increase. Senior Manager, Infrastructure Systems. Atlanta, GA Full Time. Transaction Processing Associate I.
Honolulu, HI Full Time. London, KY Full Time. View More Jobs at Conduent. Not the job you're looking for? View More Jobs. By clicking Agree, I consent to our data usage policies as stated here.
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WebEmail. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune companies and over governments – creating exceptional. WebConduent Transportation helps expand campaign to aid and assist vulnerable members of the public In , Conduent Transportation identified an opportunity to help address violence against women, girls, and vulnerable people by expanding the Ask for Angela campaign beyond the hospitality industry. Learn More. WebConduent. , followers. 3h. We’re honored to be recognized by Government Technology as a GovTech company for , marking the second consecutive year we’ve been awarded for being.