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Workaround: Delete any unwanted line breaks. Workaround: 1 Export your dialog model. English UK dynamic concatenated audio support: In dialog applications meant to support English UK , dynamic Audio Script messages with output formatting generate an error at runtime. In the case of client applications that support multiple channels, the Dialog service might return message information for modalities that are not applicable in the active channel.

Note that if your client application is correctly configured, this change should have no impact. For languages with multiple versions available, you can now select a locale version along with the language when creating a project.

The Quick Reference page now lists the Authorization scopes available in Mix. See Import NLU data. For NLU as a Service, the v1beta1 protocol has been removed from the software and the documentation. The formatted literal, which exposes the formatted text returned in the speech recognition result, is now accessible through NLUaaS and DLGaaS , as well as available in the Mix.

For more information on how the formatted literal differs from the literal result, see Interpretation results: Literals. See the change logs for details. The Mix documentation includes a new Integration section. The Dialog as a Service runtime API documentation includes additional information on how to reference recorded audio files for the Audio Script modality. See Interact with the user using audio.

See Create builds and Training error log. The title in the browser tab for Mix. Mix provides a mechanism that allows you to receive event notifications with webhooks. Webhooks are POST requests sent to a web application when a specific event is triggered. For example, you can configure a webhook that will send a notification when a new application configuration tag is created or an application configuration is deployed. Note that the ability to create, manage, and delete application webhooks is available to users with specific roles.

See Configure webhooks to receive event notifications for details. Note also that for security reasons binary encrypted rulesets are no longer supported. Note: Variables of type decimal do not yet support arithmetic operations.

The documentation now provides rate limits for runtime services. The data access documentation includes additional information for using Mix. For more information see the updated documentation to Set messages and actions , as well as the new section on how to move a message, action, note, or condition. The Runtime Event Logs documentation now specifies the retention period for audio files. This makes the behavior of the reentry message easier to understand.

See Add a reentry message. Documentation on the event logs generated by the Mix runtime services. Event logs can be used for troubleshooting, monitoring, reporting, billing, and so on. Please contact your Nuance representative for more information. See Create a project for details. See the NLU as a Service change log for more information. This API allows you to include user dictionaries, ActivePrompt databases, and rulesets in your synthesis requests.

See Storage API. Changes to treatment of NLUaaS interpretation result confidences in the case of exact matches for text coming from ASR recognition results. See Interpretation results: Confidence.

Robust linking between intent and intent components. A broken link icon identifies intent components for which the intent they were meant to handle has been deleted. You can now relink such intent components to another intent, or convert them into generic components, as needed.

Compiled wordsets are stored on the Mix platform and can be referenced at runtime, improving interpretation performance while reducing the latency involved with inline wordsets. ASRaaS provides support for wakeup words—the phrases users say to activate an application—by letting you specify one or more wakeup words and optionally filter them from final results.

See Wakeup words. New languages: Hebrew, Indonesian, Romanian, and Thai. For the complete list see Languages. For best behavior annotate as one unit. For more information on exchanging data from the dialog application server-side integration , see Exchanging data from the dialog application. The Mix Learn experience is live! The Learn tab , located in Mix Dashboard, provides users from all skill levels—from beginner voice designers to experts in the field of conversational design—with easy access to the knowledge and resources needed to build intelligent conversational experiences in Mix.

To keep you informed of new content and new features, you'll also find regular release Announcements and alerts on login. See Filtering displayed data in the Mix. The new Mix. For more information, see Upgrading to a new NDP version.

This makes it possible to use complex variables and their fields in assign actions within your dialog design, or send them to external systems that do not support NULL inputs. Note that this feature is not yet available for complex variables with fields that are lists. See Step 6. Update session data for details.

In previous releases, the Manage tab mixed information that applied to application configurations with information that applied to the actual application. The Manage tab was updated so that, when an application configuration is selected, only information related to that configuration is displayed. See Optimize model development in the Mix. New language: Hungarian. These grammars are used at the confirmation step of question and answer nodes that collect an entity subject to confirmation.

Note that both of these recognition parameters support options specific to the NDP data pack. The format editor offers formatting options suitable for the data type, active language, and message format, and a sample formatted value appears next to the annotation. For more information, see Dynamic messages , as well as the Mix Community Forum announcement. The Notifications console has been redesigned and is now available in all Mix tools dashboard, Mix.

The new design makes it easier to differentiate notifications, with icons and colors that represent the notification type and status, and to filter by project and status. For example, during design and review, you can quickly search for a node or component by keyword, or show only nodes of a specific type to easily compare their respective configuration.

For more information, see Filter the Components pane , as well as the Mix Community Forum announcement. New languages: Norwegian and Traditional Cantonese. New language: Turkish Turkey. For the complete list, see Languages. You can now select a date range, and filter samples by recognized intents and entities, confidence score range, and the character count range. In addition, you can seamlessly add data back into your model as additional training data, and easily correct the recognized intent before you add a sample.

Note that any entity corrections must be performed after adding the data to the model. See Discover what your users say for details, as well as the Mix Community Forum announcement. Validation reports: "Recognition node has no controller and defines no transition to another node in its default actions. For ASR as a Service, the v1beta1 and v1beta2 protocols have been removed from the software and the documentation, and are no longer supported.

When importing a TRSX file, all other import types will be blocked while the import is in progress. See Import NLU data for the procedure. For more information, including on the formatting options available to specify how numbers are displayed, see Japanese options. Updated code samples in the runtime services documentation to reflect the most up-to-date syntax for client ID. When deploying an application configuration context tag in an environment, a color-coded indicator now provides feedback on the progress of the deployment.

See Deploy an application configuration for details, as well as the Mix Community Forum announcement. Nuance Mix 3.

See the Release Notes. To mask customer information in accordance with Personally Identifiable Information PII standards, you can now mark entities and variables as sensitive in both Mix. At runtime sensitive data will be masked in all call logs for the application.

Note: For changes to take effect in the runtime services, you need to build a new model and deploy it to the applicable environments. Develop remains the best choice for smaller DIY projects, and for new and novice users. New languages are available. Deprecated voices have been removed. See the 3. A new voice and new languages are available.

See Languages and Voices. TTSaaS has an updated proto file that includes new and modified fields. See also the Mix. A new language is available: Catalan Spain. See Languages. Further enhancements have been made to the Mix. Note: In order to view user data, you need to have call logs and the feedback loop enabled for your specific Mix application.

Contact your Nuance representative for more information. Once functionality has been enabled and traffic has been flowing through to your application, Discover will display user data collected during the last seven days, including the intent the sentence mapped to, any recognized entities, confidence score, collection date, and region.

Additional functionality is coming soon, including the ability to export the data, add the samples directly into your project, and more. Enhancements have been made to the Mix. The Applications and Namespaces tabs are now located in the new Manage tab. When navigating to the Manage tab area of the Dashboard, you will find familiar features along the left side of the page, where you can:. In addition to these improvements, the location of the namespace selector has been moved up to a more prominent location, and the namespace selected upon initial login will now default to your personal namespace.

New languages are available: Russian Russia and Portuguese Portugal. A new section on Roles and permissions is now available in the documentation. Added additional information to Verify samples to explain the impact of the new "intent verified" and "fully verified" states. You can now create multiple client IDs for the same app ID. See Create a client ID for details. See Verify samples. See the change log for details. New languages and TTS voices are available. For the complete list, see Languages and Voices.

The Key Tasks and Mix. See Release Notes for details. See Exchange data with an external system. New TTS voices are available. For the complete list, see TTS voices. When upgrading a dialog application to DLGaaS API v1, you need to re-build your dialog application and deploy a new application configuration. For a list of changes since the last release, see the Mix. For a list of changes since the last release, see the Dialog App Spec change log.

Mix Beta 4 is now available. Mix Beta 3 is now available. Mix Beta 2 is available. Ability to specify whether an entity with values is a menu or a list, and to choose whether to treat all values of a custom entity uniquely:. Predefined return variables returnCode and returnMessage for data access nodes. Channel-specific behaviors, specified in the Node properties pane, display on the graph with different colored lines between nodes.

Ability to delete intents from the NLU panel. These changes propagate from Mix. Ability to use Assign to specify various states of fulfillment for an entity, including confirmed, completed, and required, as well as the ability to clear an entity's previously filled value, and to fill a value based on input other than the user's input. Known issue: The attributes. To use these attributes, first set them to False.

Known issue: For nodes with multiple issues, Try only shows a message for the first issue. You are viewing legacy Mix documentation. This doc set is no longer actively maintained.

Please visit our new site! Go to Mix Docs. Please visit our new site at docs. Documentation updates See the Mix. Enhancements A new Expert role is available, to provide users with access to more advanced features, such as the ability to upload rule-based grammars. Fixed issue Event logs The startTime and durationMs values currently returned in the Data processingTime field cannot be used reliably.

Documentation updates See the following change logs: Mix. Known issue Event logs The startTime and durationMs values currently returned in the Data processingTime field cannot be used reliably. Fixed issue Mix. For example: Error finding intent with id dc1cddafd40dac Found unexpectedly null intentions Note: Once you have validated your design, Mix. For more information, see the following documentation change logs: Mix. Note: Intent and entity names cannot start with hyphens. See the following change logs for more information: Mix.

Documentation updates Mix. Documentation updates See the following change logs for updates: Mix. Various improvements for character-based languages, including the bug fixes listed below. Fixed issues Mix. Inability to add a second annotation in a sample in some cases for character-based languages.

Documentation updates See the Dialog App Spec change log. Documentation updates See the following change logs for other updates: Mix. A more fully-featured text file upload for samples is available in Mix. In Optimize you can now run Auto-intent on the samples, including, optionally, newly identified intents. The Dialog as a Service ExecuteResponse now returns: The conversation active language on each response.

Documentation updates Updated Browser support. For more information on engine packs, see the following documentation: Manage engine packs and data packs Engine packs Important notes: Engine packs define a set of engine versions that have been tested and are fully compatible. The engine versions installed in your self-hosted environment MUST align with one of the existing engine packs to guarantee compatibility.

Once you upgrade an engine pack version, you cannot revert back to a previous version. See Upgrade an engine pack version. You will be notified via announcements when new engine packs become available. When initiating an Auto-intent request, a health check runs to help identify whether the process will produce good results, and to provide advice for improving performance.

See Apply automation for details. This allows switching intents manually—for example, after a set of disambiguation questions. You can also send the current intent value to an external system through data access nodes, external actions nodes, and question and answer nodes, if desired.

Note: Setting the current intent value manually in a component that has a question router node automatically triggers intent switching at the intent mapper node. However, if there is no question router node, the intent mapper node will use its On Return transition rather than navigate to the desired intent.

Workaround: Add some logic to the On Return transition—for example, use a decision node and loop back to the intent mapper node when a Boolean variable for example, isIntentSwitch is true.

Support for regex-based entities. Use regex-based entities to collect sequences of digits or alphanumeric strings, such as zip codes or order numbers. Currently, some limitations have been observed when using regex-based entities for numbers that are triggered using audio. Ability to choose an Audio File Extension, in the Project Settings panel, for all channels or for specific channels that support the Audio Script modality.

This file extension is appended to filenames in the audio file library to reference recorded messages at runtime through the VXML connector. Support for the DTMF modality. Ability to specify, for each channel profile, whether to allow referencing external speech or DTMF grammars in question and answer nodes.

External grammars are referenced at runtime through the VXML connector. Speech grammars override NLU. Note: You can set a grammar reference either as free text, or as a variable for dynamic grammars. Ability to override global settings and channel-specific settings, at the node level, in the Advanced tab of question and answer nodes, to further tune these settings locally.

Deprecations and removals TTS as a Service: The v1beta1 protocol is obsolete and no longer supported. Please use arb instead. For the Norwegian voice Nora, the no-NO variant is scheduled for removal.

Please use nb-NO instead. When importing, it may take more time than expected for the entities to be updated in the drop-down presented in the Import Entity Literals dialog. When this happens, the list of entities may be empty or may reflect the list presented the last time the dialog was shown. Also when importing, the list of intents shown may not accurately present the possible choices. Note: Mix no longer allows you to import a dialog model that specifies more languages than the project into which you want to import it.

To be able to import a dialog model, the target project must have been created to support all languages specified in the JSON file. If you created the target project to support more languages, intentionally, edit the JSON file before importing it: add the codes for any missing languages to the " supportedLocales " array, at the top level of the project JSON representation. If you switch quickly from one namespace to another in the Organization area of the Manage tab, the list of users is not immediately refreshed.

For such entities, the global confirmation messages and any channel-specific overrides apply. FIXED Variables resource panel: Usage count for a variable doesn't reflect usage when the variable is used 1 in dynamic messages, or 2 as a return variable in external actions nodes that is, you selected the variable under Get Data for a Transfer action.

If your design doesn't reference such variables in any other contexts, you might end up deleting them by mistake. Other new features and changes This release introduces the following additional new features and changes: The following new languages: Arabic, Dutch Netherlands , and English Australia. For new voices, see the complete list of TTS voices available. Mix tooling support for right-to-left languages. Support for dynamic list entities wordsets.

Try tab bulk input of data access response data in JSON format. For Dialog as a Service, support for custom events. Sample credentials do not align with authorization mechanism. Unselecting a build when creating an application configuration does not disable the "Set up Configuration" in all cases.

Cannot export NLU model if project name contains Japanese characters. Values added for custom list entities fail to appear on the Actions tab of existing question and answer nodes that collect these entities, which makes it impossible to set actions for the new values. If you created a project that only supports TTS or Audio Script, and you didn't add specific message text for these modalities, you might be unable to see your existing messages in Mix.

The design canvas shows Rich Text message text by default, if the current channel profile supports the Rich Text modality; otherwise TTS text appears if the channel profile supports it; otherwise Audio Script text appears. Workaround: 1 Export the dialog model for your project, 2 in the exported JSON file, add "Rich Text" to the "modes" array, in the appropriate "channel" object, under "supportedChannels", and then 3 import the updated JSON file into your project. This will allow you to see the existing Rich Text version of your messages on the canvas and to use the Messages resource panel to copy and paste message text into TTS or Audio Script specific fields as needed.

For question and answer nodes, validation reports the warning "Recognition node has no controller and defines no transition to another node in its default actions," which you can safely ignore. FIXED Question and answer nodes that collect isA relationship entities do not yet support value-specific messages and actions.

When previewing a multilingual dialog design that allows switching to another language at runtime, messages that appear on the graph representation of the dialog flow in the Try tab remain in the language that was in effect when you started the preview session. FIXED via documentation If you imported a multilingual project into a project that was created with a different set of languages, it is not possible to preview the dialog design.

Validation reports a warning Query to bad url FIXED Workaround: Before importing a multilingual project into another, make sure the receiving project was created with the same languages as the originating project. When you use the Entities tab of the NLU resource panel to add a value for a list entity, the new value is not available on the Interactivity tab of an existing question and answer node that collects that entity, which makes it impossible to define interactive elements for this value in this node.

If you already added several values from the Entities tab, it might be faster to reselect the entity being collected in the question and answer node. The latter is a destructive action that will remove any system actions and interactivity elements previously defined. Take note of these settings before reselecting the entity. Assign actions: If you choose a variable or an entity, instead of typing an integer as the argument when using the Integer. For details, see Exchange data with an external system.

For new voices, see TTS voices. Note that the documentation now specifies all the languages supported by multilingual voices. Link in UI to Contact Sales. Support for duplication of messages; for example, to conceptually "unlink" a duplicated message from the original message. Support for node-level event handling. Support for custom events.

Dialog as a Service now returns the ASR status and start-of-speech message. For ASR as a Service, note the following additions to the documentation: New section on resource weights. Examples of all audio formats. For TTS as a Service, a new field, restricted , was added to the proto file to identify custom voices. For Mix documentation, site-wide search is now available in beta.

Content reorganized to take a more task-based approach many Mix. Text entered in the search field to filter namespaces is not visible.

FIXED When importing , under certain circumstances: It may take more time than expected for the entities to be updated in the drop-down presented in the Import Entity Literals dialog. Validation reports: generated sentences conflict with prompt group names. Project Settings: Enabling or disabling multiple settings in quick succession might affect your project's integrity.

FIXED Tip: Enable one setting, add the desired messages and actions for that setting, and then move on to the next setting.

If you must disable multiple settings, allow seconds between each. Global command entity: Mix. Make sure the entity you choose to be the global command entity is not used for any other purposes. Workaround: Rename your project in Mix. Adding one character and deleting it immediately is sufficient to restore the project name across all Mix tools.

Values added to Menu Type custom entities fail to appear on the Actions tab of existing question and answer nodes that collect these entities, which makes it impossible to set actions for the new values.

Finally, set all required messages and actions. See Languages for details. Access to the Mix community forum from all Mix authoring tools. Commit Version on Details tab has been temporarily removed.

Enhanced message naming pattern based on the message contents makes them easier to reuse. Ability to add descriptions to nodes. Enhanced preview mode: When a conversation ends, a convenient button appears at the bottom of the chat pane allowing you to start a new session more easily.

For Dialog as a Service: Ability to specify the voice to use for audio synthesis. Ability to provide confidence values for entities when sending interpretations from the client application. Escalation action, end action, and continue action now include an ID that identifies the node in the dialog application.

For ASR as a Service, the proto files were renamed recognizer. The timbre code was added as an SSML element and native control code. See above link as well as Reference topics — Control codes. Clicking the button in this scenario may hang the user interface. They also cannot see advanced options for question router nodes. FIXED No mechanism to determine when a resource such as a custom event is in use, to avoid accidental deletion for example, when an event handler relies on that event.

Mix product overall Mix 3. The previous versions v1beta1 and v1beta2 are still supported and your existing application configurations will continue to work, as long as you use the same application configurations. Note that the Beta URLs are still available for the previous versions v1beta1 and v1beta2. See URLs to runtime services for details same page as above. URN format to load Mix resources has changed. See URN format same page as above.

The old format is supported but deprecated. This means that if you create a new application configuration, the new URN format will need to be used; however, your older configurations will continue to work as before. Nuance authorization service token expiration is now 15 minutes. For more information, see Access token lifetime. When creating a new project, you now have two options: to use a quick start with default characteristics or a custom setup.

Introduction of Targets tab to view settings for locale, channels, and modalities. Performance improvements to project load times. Streamlined entities leveraged by Mix. Messages panel has an enhanced layout showing all messages and any channel-specific and format-specific variations as a table. Support for isA entity types. Improvements to handling of base entity types. Support for pseudorandom variable, for example, for random message selection to improve the conversational experience.

Support for buttons interactions. Support for new node type: The external actions node handles interactions with external systems outside of the dialog application. It supports actions to be performed when ending a conversation, transferring to another system, or escalating to a live agent, and allows exchanging information with external systems.

Note: Confirmations are not currently supported. Support for component-level event handling such as no-match, no-input, help. Ability to control intent switching. Ability to access the current recognized intent value and literal full user utterance by using currentIntent.

Ability to check if a variable or entity is null—that is, it was cleared, or it has not yet received a value—to determine the next action in the dialog flow. Nuance runtime services New v1 protocols for all services.

General Rate limiting applies to all runtime services. Encryption of all models. The session timeout passed into the Start request is reset again after each execute request. Enhancements to handle language topics. Documentation Three new additions to the documentation set: Get Started , which explains key concepts, provides a quick start to using Mix, and suggests high-level steps to consider when planning a client application.

Data Packs , which provides detailed examples of the predefined entities included in the data pack versions supported by Mix current version is 9. For other documentation updates, see each document's change log. Known issues Below are known issues in this GA release. If you sorted the project list, by project name Z to A , by ID, or by last modification time, changing the namespace selection makes the project list unexpectedly revert to the default alphabetical order.

Project versions currently apply to Mix. They do not apply to Mix. For projects that were previously created, you cannot modify the channel selections. Learn tab: Content is being revamped Building: Dialog build failures do not return specific warnings to users. Note: Anaphoras are not supported in Mix. For example, you cannot annotate a Japanese sample if you typed spaces between the characters. The console displays training status for the currently selected project only. Performance and latency sometimes stretched thin.

In order to output a variable in a message, the assignment must be set in a previous node rather than in the node itself. If you rename an intent that is mapped to an intent component, although the mapping is preserved, the NLU resource panel lets you create a new intent component, which would break the existing mapping. Do not click Create Intent Component, for the renamed intent.

Note: It is momentarily not possible to rename intents in Mix. Avoid renaming intents in Mix. Workaround: If you already clicked Create Intent Component by mistake, and still want to use your original intent component, converting the intent component into a generic component will let you restore the mapping between your renamed intent and the now converted component. Documentation Search is limited to the immediate page rather than to the entire documentation set.

Beta releases are detailed below: 3. Dialog predefined entities transferred from the Custom Entities to the Predefined Entities section. Dialog predefined entities are read-only: they cannot be edited, renamed, or deleted.

Please note that if in a previous release of Mix : You renamed a dialog entity, it will continue to appear in the Custom Entities list. You deleted a dialog entity, it will not appear in either the Custom Entities or the Predefined Entities list. It has been permanently removed.

Contact Nuance if this breaks your existing dialog flows. Ability to set reentry messages in question and answer nodes. When the dialog flow returns to a node that has reentry messages, these messages play instead of the primary messages, which only play the first time.

Support for methods in variable assignments: for example,. Ability to use entity literals as values. Known issues Mix. Ability to rename components. Intent components appear as a separate list in the Components pane. Updates to supported browsers. The raw Opus audio format is supported, along with Ogg-encapsulated Opus. For documentation updates, see each document's change log. Known issues For character-based languages such as Japanese, errors are no longer observed when annotating a sample with an isA or hasA entity.

FIXED in 3. New voices along with Evan and Zoe, introduced in beta1. See TTS voices. See also Mix. You may continue to use v1beta1 in your ASRaaS applications without any changes.

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Nglish: Translation of voice for Spanish Speakers. Britannica English: Translation of voice for Arabic Speakers. Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free! See Definitions and Examples ». Log In. Synonym Chooser. How is the word voice distinct from other similar verbs?

When is air a more appropriate choice than voice? When is it sensible to use express instead of voice? When would utter be a good substitute for voice? When might vent be a better fit than voice? Articles Related to voice. When it's the food doing the eating. Thesaurus Entries Near voice. Cite this Entry. Copy Citation. Post more words for voice to Facebook Facebook. Share more words for voice on Twitter Twitter. More from Merriam-Webster on voice. Love words? Need even more definitions?

Word of the Day. Get Word of the Day daily email! Test Your Vocabulary. EDIT: All my devices require me to dial each number a couple of times before it actually dials. It can also take several minutes to even show a number you just dialed in your history. Hi there. Let's try resetting the app data. Hope this helps! I've only been trying this app for about 5 days, and so far I like it a lot. I'm able to make calls without using my TracFone minutes, and I can make texts without going through my allotment of those either.

I am almost always on wi-fi, so this makes perfect sense for me. Update: If there isn't a strong enough wi-fi signal, there's a warning that the app will have to use your phone carrier data to place the call. So then I have a choice whether to use my TracFone minutes instead. The app works, but the functionality is pretty basic and it doesn't get many feature updates. I really miss the ability to create schedules, for example to only have your work phone ring during weekday business hours.

Google's diffuse messaging environment remains annoying, but the ability to have one number that reaches me anywhere is still wonderful. Google Voice is still a net positive. YouTube Kids. Google Chat. Google Home. Google Wallet. Google Translate. SmartLine Second Phone Number. Voxist: read your voicemail.