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Enjoy reading our tips and recommendations. I've called countless times, emailed through the portal, etc. I've waited on hold for literal hours--once I was offered a callback but that never came either. Finally decided to try my luck at the patient portal submission I don't understand why the art of getting to talk to someone has completely gone away.
I'm not an idiot I read my statement of benefits explanation but I have follow up questions and believe I'm being charged incorrectly. After moving to a new state state, we immediately applied for a new health insurance policy through CareFirst.
It has been over a month of continuously calling and speaking to multiple agents giving us inconsistent information on if they received our lease and utility bills for proof of relocation or not.
This is after faxing and emailing this information on more than one occasion. It is very concerning to see how a company operates when the simplest things like enrollment cannot be done in a straightforward fashion. I have a high deductible plan with CareFirst. I also had breast cancer and found out in Oct of I can tell you based on my experience, their refusal to pay for things could have had a very negative impact on my care.
I'm lucky that I'm ok now, but I'm not sticking with CareFirst because I want to live, and they don't care if I do not. I'm counting this deduction in my salary and I'm not going to work for a company where I'm getting paid 13K less, so I will leave my job at the end of the year. I say this so any company considering a Carefirst high deductible plan should know, your staff like me, may leave as a result.
Second complaint - They could have killed me. Both of these tests are common and important in treating breast cancer and have a significant impact on the treatment plans and timing. Had my Oncotype indicated an aggressive tumor, the two-month delay in getting those test results could have allowed an aggressive tumor to metastasize. I'm lucky, my results were good, but for someone with an aggressive tumor, that two-month delay could be the difference between life and death. It's just more money from me.
Proton treatments are very common treatments for breast cancer as they cause less damage than traditional radiation treatments, and are covered by most insurance carriers including Medicare. Of course, BCBS doesn't care if I live or die because my company will just replace me with another worker that will pay their premium.
Until they get frustrated and quit the company as well. In conclusion: I do not recommend them. If you apply for a job with CareFirst as the Medical, I would turn down that job.
Beware of Carefirst Bluecross Blueshield. Please read this complaint, and then you will choose another supplemental insurance carrier. She had CareFirst for decades as her supplemental health insurance. I reported her death to CareFirst, Wells Fargo and Wesbanco and closed those accounts to prevent any future fraudulent monthly billing.
Care First assured me that I was due a refund for the balance of the month. I told them that my mother's credit card was inactivated. CareFirst said they would send a refund check. Wells Fargo assured me that her credit card was immediately inactivated and there would be no further transactions allowed.
In the following three weeks I made many calls. Each time I was told by the person I spoke with that they would get back with me. I requested to speak with a supervisor with 4 different agents. My requests were denied. Finally, I was told I had to complain to Wells Fargo. Wells Fargo told me to contact CareFirst and simply have then rescind their refunds and then send me a check.
Further conversations with CareFirst again was just a waste of time. They have never provided me with any written or verbal response, indicating why they would not send a refund as promised. How can CareFirst issue a refund to a credit card to a member's credit card after she has passed away, and they credit card has been cancelled?
It is their responsibility to issue a refund to the appropriate party. It is pitiful the way that CareFirst has treated me. After exploring a large variety of dental insurances and availability of highly recommended dentists, I found CareFirst most affordable and one of its inline high respected dentists was available. Excellent coverage. I pay out of pocket for CareFirst insurance.
My ID card has the dentist and location on the card. I went to have services done on September 15, I checked the CareFirst website and noticed the claims for a routine cleaning was denied. I explained that was not true, I went to the location on my card. The rep stated he will be sending the claim back through and it would take 7 to 10 business days.
That rep stated she was putting the claim through again and it would take 7 to 10 business days. Ok 10 business days later still and issue and I calls back. This rep states she is sending it through again and claims can take 15 to 30 business days.
Ok here we are 23 business days in and not 1 indication that they are working on this issue. I owe a bill that I should not be owing and I need further work done but can't because I owe a bill that I should not owe. Now, as I type this I am on hold waiting for a supervisor and the rep keeps stating no supervisor is available.
Well sir, guess what I will hold. CareFirst, Inc. Accessed February 27, Consumer Affairs. Accessed February 26, We do not sell insurance products, but there may be forms that will connect you with partners of healthcare. You may submit your information through this form, or call to speak directly with licensed enrollers who will provide advice specific to your situation.
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Learn more about our content. Buscar: Search. Skip to content. Advertiser Disclosure. Janice Domke Janice Domke is a certified National Social Security Advisor and licensed insurance professional with over 20 years experience. Having focused primarily on Medicare and Individual Health insurance, she has a deep understanding of the Affordable Care Act, all parts of Medicare and the plans that go with it. In recent years, she has started to write to share this knowledge with a wider audience. Strengths and Weaknesses Next Steps.
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The day before I waited over an hour. Meanwhile I was worried my battery on my landline phone was not going to make it. The lady said they hired 20 more people but it seems that did not help my situation of trying to reach them sooner.
I don't know whether to go to a new provider if that is happening everywhere because of Covid. Yet we don't have to wear our masks anymore so I don't know what the issue is at this time. Purely disgusted. They give me a call yesterday to rate the service with the lady but not the situation I am facing. Get buying tips about Health Insurance delivered to your inbox.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. I've called countless times, emailed through the portal, etc. I've waited on hold for literal hours--once I was offered a callback but that never came either. Finally decided to try my luck at the patient portal submission I don't understand why the art of getting to talk to someone has completely gone away.
I'm not an idiot I read my statement of benefits explanation but I have follow up questions and believe I'm being charged incorrectly. After moving to a new state state, we immediately applied for a new health insurance policy through CareFirst.
It has been over a month of continuously calling and speaking to multiple agents giving us inconsistent information on if they received our lease and utility bills for proof of relocation or not.
This is after faxing and emailing this information on more than one occasion. It is very concerning to see how a company operates when the simplest things like enrollment cannot be done in a straightforward fashion. I have a high deductible plan with CareFirst. I also had breast cancer and found out in Oct of I can tell you based on my experience, their refusal to pay for things could have had a very negative impact on my care.
I'm lucky that I'm ok now, but I'm not sticking with CareFirst because I want to live, and they don't care if I do not. I'm counting this deduction in my salary and I'm not going to work for a company where I'm getting paid 13K less, so I will leave my job at the end of the year. I say this so any company considering a Carefirst high deductible plan should know, your staff like me, may leave as a result.
Second complaint - They could have killed me. Both of these tests are common and important in treating breast cancer and have a significant impact on the treatment plans and timing.
Had my Oncotype indicated an aggressive tumor, the two-month delay in getting those test results could have allowed an aggressive tumor to metastasize. I'm lucky, my results were good, but for someone with an aggressive tumor, that two-month delay could be the difference between life and death.
It's just more money from me. Proton treatments are very common treatments for breast cancer as they cause less damage than traditional radiation treatments, and are covered by most insurance carriers including Medicare. Of course, BCBS doesn't care if I live or die because my company will just replace me with another worker that will pay their premium. Until they get frustrated and quit the company as well. In conclusion: I do not recommend them. If you apply for a job with CareFirst as the Medical, I would turn down that job.
Beware of Carefirst Bluecross Blueshield. Please read this complaint, and then you will choose another supplemental insurance carrier. She had CareFirst for decades as her supplemental health insurance. I reported her death to CareFirst, Wells Fargo and Wesbanco and closed those accounts to prevent any future fraudulent monthly billing. Care First assured me that I was due a refund for the balance of the month. I told them that my mother's credit card was inactivated. CareFirst said they would send a refund check.
Wells Fargo assured me that her credit card was immediately inactivated and there would be no further transactions allowed. In the following three weeks I made many calls.
Each time I was told by the person I spoke with that they would get back with me. I requested to speak with a supervisor with 4 different agents.
My requests were denied. Finally, I was told I had to complain to Wells Fargo. Wells Fargo told me to contact CareFirst and simply have then rescind their refunds and then send me a check. Further conversations with CareFirst again was just a waste of time. They have never provided me with any written or verbal response, indicating why they would not send a refund as promised.
How can CareFirst issue a refund to a credit card to a member's credit card after she has passed away, and they credit card has been cancelled? It is their responsibility to issue a refund to the appropriate party. It is pitiful the way that CareFirst has treated me. After exploring a large variety of dental insurances and availability of highly recommended dentists, I found CareFirst most affordable and one of its inline high respected dentists was available.
Excellent coverage. I pay out of pocket for CareFirst insurance. My ID card has the dentist and location on the card. I went to have services done on September 15, I checked the CareFirst website and noticed the claims for a routine cleaning was denied.
During the COVID pandemic, most people have not been able to see their orthodontist except for emergency or urgent care. But some people may receive a bill even though their appointment was cancelled. Treatments like braces require multiple visits over many months, even years. At the start of your treatment, many orthodontists work with you to create a payment plan, which may be automated.
As a result, you may still be receiving a monthly bill, even though you have not been seen by your orthodontist due to the COVID public health crisis. If you are experiencing difficulties making these payment plan payments or are concerned about owing a large payment once you can begin office visits again, CareFirst encourages you to contact your orthodontist and ask about payment options. The total amount you owe should not change, despite delays in check-in visits during the COVID public health crisis.
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WebDental Overview. CareFirst’s Dental section is designed to assist dental providers in caring for our members. It offers information on our dental claims submission process, . WebIn Virginia, CareFirst BlueCross BlueShield, CareFirst MedPlus, and CareFirst Diversified Benefits are the business names of First Care, Inc. of Maryland (used in VA by: First . WebBlueDental Preferred. Dental HMO. Preferred Dental. Our dental plans cover a comprehensive range of dental services including no charge oral exams, cleanings and .