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Phone Number 24 hours a day, days a year. We encourage you to contact us directly if you need help with an existing plan. Please review the plan types below and select the appropriate contact information. If you are in an Employer sponsored group plan, please call the phone number on the back of your ID card.

Looking for a new Cigna Medicare Advantage Plan? Call toll free:. For TTY service for hearing impaired callers, call for Telecommunications Relay Service and enter the toll free number you are calling. April 1 — September Monday — Friday am — pm, Messaging service used weekends, after hours, and Federal holidays.

Looking for information on your current Cigna Medicare Advantage Plan? Box Nashville, TN April 1 — September Monday — Friday am — pm Arizona time. Voicemail available on weekends and Federal Holidays.

Box Phoenix, AZ Our automated phone system may answer your call during weekends from April 1 — September Box Weston, FL Call toll free: TTY Member Services. To engage in a Cigna Plan network, visit our credentialing page. For answers to our most frequently asked financial questions, visit our Financial FAQ section. Institutional Investors and Analysts If you are a current or prospective investor in Cigna and have questions about our business, please contact:.

Giacobbe cigna. Crompton cigna. Individual Shareholders If you are a current or prospective Cigna common-stock shareholder and have questions about the Direct Stock Purchase Plan, dividend payments or stock transfers, please contact:.

Phone Numbers domestic international. Current Customers For questions about your plan, coverage, reimbursements, and more, call the phone number on your ID card. Lost ID Cards. For current press and media inquiries, visit our media resource center. For inquiries or requests, please email us.

You can begin searching for jobs on the Cigna Career website. All rights reserved. All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico. Selecting these links will take you away from Cigna.